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How to check the pump filter on your washing machine

Get advice on how to check the pump filter on your washing machine…


Many problems, such as the machine not draining properly, or stopping part way through a cycle, are caused by foreign objects finding their way into the pump area. This sometimes happens with small socks or colour catchers, but you should ensure that collar stiffeners and other small loose objects are removed from clothes before washing.

Please note that if an object of this sort damages the machine, you would be responsible for the cost of fixing/replacing the machine.

If your machine is not full of water, follow the directions below: u   Check that you have an access panel to the pump filter. This is usually at the bottom front of the machine.

           Open the panel; be careful as they are often flimsy.

           Make sure you have a towel to hand in case there is water in the filter.

           If your machine is not full of water, unscrew the filter anticlockwise and you should be able to   remove the filter.

           If there is a foreign object in the filter, remove it and replace the filter, taking care to close it completely to prevent leaks.

How to check the pump filter on your washing machine’

If your machine is full of water, follow the directions below:

          Locate and open the access panel, as left.

          Some machines have a drain tube next to the pump filter, which can be pulled out, and used to slowly drain the water from the machine, into a sink or bucket.

          If your machine does not have a drain tube, place a bowl in front of the machine, under the pump filter.

          Make sure you have plenty of towels on the floor as the water can drain very quickly.

          Slowly open the filter and drain the water into the bowl.

          When the bowl is full, tighten the filter, empty the bowl and star t again until no more water drains from the machine.

          You are then free to remove the filter and check for foreign objects.

Please note that some machines, particularly older ones, don’t have accessible pump filters, or have filters that are accessed in a different way. You should always refer  to the Greater London Properties handbook when  carrying out maintenance, and if you can’t find an access panel, or you are unable  to carry out the instructions, call your Greater London Property Manager, who will arrange for an engineer to attend.  Hopefully this article has answered your question on ‘How to check the pump filter on your washing machine’.


If you would like to know more about Greater London Properties In House Property Management please call us on 0207 734 4062. We work with all our tenants to keep costs at a minimal and solve any issues within 24 hours. All our contractors are within 1 mile of our branches and every Landlord has a dedicated Property Manager with their direct office line, mobile phone number and email.  Our costs are absolutely transparent and we  get three quotes before moving forward with any work.

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