- Response: We provide full support for both routine and emergency repairs. We have a network of trusted contractors who can handle anything from minor repairs to more significant maintenance work. For emergencies (like plumbing issues, electrical faults, or heating breakdowns), we operate a 24/7 helpline to ensure tenants’ issues are addressed quickly.
- Routine maintenance: We schedule and manage ongoing upkeep, such as gas safety checks and regular cleaning of communal areas if applicable.
- Cost control: For larger repairs, we obtain multiple quotes to ensure cost-effectiveness and will always seek your approval for work beyond a pre-agreed limit.
