Should a dispute arise, we act as intermediaries to resolve the issue as quickly and amicably as possible. Disputes can range from damage claims to disagreements over rent or tenancy obligations. Our process includes:
- Early intervention: We aim to mediate between you and the tenant before things escalate.
- Deposit disputes: If the dispute relates to the deposit at the end of the tenancy, we manage the process through the deposit protection scheme, ensuring all documentation (like property inventories) is accurate and up-to-date.
- Legal advice: If the issue escalates to a legal matter, such as eviction, we guide you through the appropriate legal steps, including serving notices and liaising with solicitors or courts when necessary. Our goal is to minimize disputes by ensuring clear communication, regular inspections, and thorough documentation throughout the tenancy.
